Sunday, November 27, 2011

Black friday transit

The view from my hotel balcony

I am here! After a long series of flights and 1 lost bag, I am finally in Bangalore. I left midday on  Friday and got in around 1:30am Sunday morning, Indian time. I made my way through guest services, customs and to the hotel by 4:00. As the plane was preparing to land, a flood of emotion swept through me. Am I the right person for this fellow? Will I be successful enough for both Quest and Design Impact? Can I be the newbie in a foreign place again, away from my family and friends for 6 months? These and a host of other thoughts released from my subconscious during landing, leaving me feeling so vulnerable and so very human. It has been a while since I have been this exposed and as scary as it is, it is one of the most exciting feelings in the world.

I met one of the other fellows, Mario, at the airport after getting through customs and once I heard him laugh, all the doubt and anxiety dissolved away. This is where I should be. It will be fun, inspiring, challenging and I definitely have this. I can't wait to get started!

Below are images from my last breakfast in San Francisco and my first in Bangalore. Shubha dina.


Friday, November 18, 2011

Building momentum

I have been touring the east coast this past week to see family and friends before I leave for Bangalore on Friday. It has been a whirlwind of friendly faces in Boston, NY and NC. While in New York, I visited Cooper Hewitt's "Design with the Other 90% Cities" show at the United Nations building. As expected, it was very inspiring to see work that is being done with low income communities across the globe. The show presented a diverse range of projects, everything from architecture to product and service design.

There was a rather harsh review of the show on Design Observer that mentioned the lack of American or western nation initiatives, highlighting the international and possibly 'paternalistic' lens that the show was curated with. The article also called into question the redundancy of the initiatives, commenting that the show cherry picked projects from other social design exhibits and offered little new to the public. I respect Mark Lamster's opinion and agree that the design of the show itself was a little lackluster. It must be very challenging to design for a space that is offsite and temporary in nature, but I also think that these types of projects are simply difficult to showcase and display.




Design is a process, not just a result. There are decisions that must be made within certain restraints that steer a project in a respective direction. It is these inflection points, these moments of tension and collaboration that frame a project and give it a reason for being. Looking back, that may be what Mark was looking for - more substance on each project. Less breadth and more depth. And maybe this was a curator's decision in relation to scope and target audience. Designers want to see process, they want to be taken on a journey. I wanted to fully understand the challenges each project was facing and the decisions that the teams chose as they developed their solutions. Immerse me into a world of sights, sounds, images, infographics, or anything else that can tell the intricacies of a story beyond just a before and after photo with caption.

However, the general public may not want that much information. They may want the 800 word summary with a process photo and final artifact. Some may simply need to be exposed to this type of design and want to see progress happening. Exposure to social design and garnering support is just as important as telling the correct story. Change doesn't happen overnight, it is a slow process that takes involvement and dedication. The more people doing, making, talking, and helping the better. I am not advocating dumbing down content for the masses, rather providing a succinct synopsis that captures the overarching themes and highs and lows to help people understand the struggles intrinsic to these types of projects.

The challenge with social design is two-fold, one that educates the masses about it's potential and the other of establishing a form of best practices to help guide participants as they begin collaborating. Both are valuable, they are just two different audiences that require different types of content. I was not blown away by the Cooper Hewitt exhibit, but anything that exposes this type of work and gets people talking about it seems like a good step in the right direction. If you are in the area, I would definitely stop by to see the projects first hand.



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